Due to staffing shortages and an increased volume of freight across the network please accommodate for occasional delays to deliveries. Please check your tracking for updates to your deliveries. Otherwise, Bike Delivery are operating as normal. We are unable to take telephone calls, due to staff shortages in the current health crisis. Therefore, all enquires will be dealt with via email. We appreciate your patience during these unprecedented times. Rest assured all enquiries will be answered as quickly and efficiently as possible.
In order to protect customers and drivers alike from the risk of infection, our network have introduced temporary measures to limit customer contact at collection and delivery points.
There have been no restrictions as of yet regarding the importing of goods into any European countries therefore international shipping is operating as normal. Again, due to staffing shortages and shipping availability please accommodate for delays.
Rest assured we are committed to remaining operational through this difficult time and will provide updates in due course.